Safety Guidelines

Your safety on the trail is our highest priority. The guidelines below apply to every TrekNgo trek, camp, and homestay. By booking with us you agree to follow them. If anything here is unclear, contact us at contact@trekngo.com or +91-9654749746 before your trip.

Before the Trek

• Health declaration. Disclose pre-existing medical conditions (asthma, heart disease, blood pressure, recent surgeries, pregnancy) at the time of booking. We may require a fitness certificate from a registered physician for high-altitude treks.
• Fitness preparation. Build cardiovascular endurance for at least four weeks before a moderate trek and eight weeks before a high-altitude one. Practice with a loaded pack on inclined terrain.
• Acclimatisation. Reach the basecamp at least one full day in advance for any trek above 3,500 m. Rapid ascent is the single most common cause of altitude sickness.
• Personal gear. Carry the items listed in the trek's inclusion/exclusion section. Inadequate gear may result in your participation being declined at the basecamp without refund.

On the Trail

• Stay with your assigned trek leader and within the designated group at all times. Do not break formation or take unmarked shortcuts.
• Hydrate regularly — at least 3 to 4 litres per day at altitude — and eat what is provided even if you do not feel hungry.
• Follow Leave-No-Trace principles. All non-biodegradable waste must be carried back. Open fires are prohibited outside designated areas.
• Alcohol, recreational drugs, and unauthorised tobacco use are not permitted on any TrekNgo trek. This is non-negotiable for safety reasons.
• Photography and drone use require explicit permission from the trek leader. Some routes pass through restricted military or wildlife zones where drones are prohibited.

Medical & Emergencies

• Every group carries a basic first-aid kit, oxygen cylinder (above 3,500 m), and a satellite phone or VHF radio in network-dead zones.
• Inform the trek leader immediately if you experience headache, dizziness, nausea, shortness of breath, swelling, or unusual fatigue. AMS (Acute Mountain Sickness) escalates fast and is treated by immediate descent — there are no exceptions.
• In case of evacuation, you authorise TrekNgo to coordinate with local rescue, helicopter services, or hospitals on your behalf. Evacuation costs beyond the basic first response are borne by the trekker or their insurance provider.
• Travel insurance covering high-altitude trekking and medical evacuation is strongly recommended for treks above 4,500 m.

Weather & Trip Modification

Trek leaders have full authority to modify the route, shorten the trek, skip a summit attempt, or cancel a day's plan if weather, snow conditions, group fitness, or local advisories make it unsafe. Such decisions are final. No refund is offered for weather-related route changes; refund eligibility for cancelled treks follows our Cancellation Policy.

Children & Minors

Trekkers under 18 must be accompanied by a parent or legal guardian who signs a separate consent form at the basecamp. Minimum age varies by trek — check the trek details page or contact us before booking.

Conduct

TrekNgo reserves the right to remove any participant from a trek without refund for behaviour that endangers themselves, the group, the local environment, or the trek staff — including disregarding the guidelines above.